Career women confront the silicon ceiling By Nicky Blackburn Jerusalem Post (December 26) -- Female employees find themselves pigeon-holed in marketing communications -- Who says there are no women in hi-tech? There are plenty of them, but you'll rarely find them in the CEO's office or running R&D. Few head up venture capital funds or are investment bankers managing IPOs. Certainly the receptionist who greets you as XYZ.com or ABC Tech will be a young woman. But on the professional level, the great majority of Israeli hi-tech women are in marketing, more specifically marketing communications (marcom). By many estimates, maybe 90- 95 percent of all the people in marcom are women and most of these are Anglo-Saxons because fluent English is a sine qua non. Marketing is a critical function for all but seed-stage companies, but that's not the viewpoint of many hi-tech managers. In a world where engineers rule and financiers come a close second, marketing is seen as a "soft" profession and marcom, which doesn't directly produce sales, the fluffiest of all. No surprise then, that despite the plethora of women in marketing, few rise to vice president of marketing. So why do women find themselves locked into marketing and communications jobs? For a start, because men don't want to do it themselves. "Marcom is a professional job, it isn't secretarial or administrative, but it is still an area that gives support to other marketing functions in the company. We produce product literature and posters and organize trade shows, but this is all just to support other people in the company," says one marcom manager from a semiconductor company in the North. "Men don't want to take on support-oriented positions." In the most desirable technology jobs, the old-boy network acts to exclude women. In Britain, the public school system breeds those early friendships and connections; in Israel it's the army, in particular the elite engineering programs and intelligence units that count few woman among their ranks. "A lot of people who reach positions of power in hi-tech were in the same unit in the army," says Natalie Corren, director of corporate communications at Nice Systems in Ra'anana. "It continues to have a big influence." A typical Israeli hi-tech company is founded by two or three men who have served in the same army unit. In the first stage, as the start-up develops, the founders naturally take all the top management jobs for themselves; later as the company grows, managers tend to fill the jobs with other men who served in the same unit. There are, however, other reasons at work here, most notably family. In any full-time job, working mothers face a dilemma about the amount of energy they can and want to put into a career. In hi-tech, however, where the hours are long and arduous, the problem is even more pressing. The marcom manager from the North, who has three children aged 7, 14 and 17 says: "The hours are crazy. The US doesn't even wake up until 5 p.m. in the evening. I work late until 9 p.m. one night a week, but for many people every night is a late night." Susan Dubowsky-Nehab, the vice president for marketing and sales at e-commerce company Niks.com, admits that she leaves the house every day at 7:45 a.m. and most nights doesn't return until 9:30 p.m. to 10:00 p.m., despite the fact that she has four children at home. "Not that many women are willing or able to do that," she acknowledges. For Dubowsky-Nehab, who has attained that rare reward of vice president, part of the key to her success is an understanding husband, who is willing to share the burden of the house and family with his wife. "You can't be travelling every few weeks unless you have a very special partner," she says. "Not all women get this support and without it it's almost impossible to do this." For other women, a cooperative spouse isn't enough because, with or without him, their heads are too much into home life and concerns. "Women have to make more compromises than men," says the marcom manager from the North. "In hi-tech, you have to travel abroad a lot, but you think twice about it if you have children at home." Francine Haliva, a marcom manager in the North, studied marketing at university and says that she made a conscious decision not to try to climb the corporate ladder. "I never had a problem getting to where I wanted to be because I was a woman, and I wouldn't say someone stopped me from going forward. I'm just not willing to make sacrifices in my own life" she says. "You need to give 110% to succeed to higher levels and this is not an effort I want to go after at this point in my life. Maybe when my children are older." In this respect she finds marcom a good place to be because it allows her to work at home when necessary. "This way I can mix my home and business life without one affecting the other," she says. Despite this, however, some women do want to break out of the mold but find it difficult to achieve. One of the most fundamental reasons is that women in marcom tend not have an engineering background, and without this it is hard to move up to other jobs in the company. "You have to have a technical background to succeed in hi-tech," says Haliva. "Many women fall into this position just because English is their mother tongue and that gives them an advantage. You can't succeed if you don't have experience. That's what's stopping women." She adds that Israeli companies also tend to be start-ups with a small number of staff. This allows women with marketing experience virtually no opportunities to move into other positions. But the problem runs deeper than that; it's the nature of technology products that prevents an ordinarily well-educated person from rising in the ranks even on the non-engineering side of the business. "If I were working for a company that made pencils or furniture - something more consumer oriented - then I could move up to VP of sales and marketing. But we sell chips to people who make the boards. It's extremely technical,' says the marcom manager from the North, who studied the arts. "You have to go back and look at the educational system," says Dubowsky-Nehab. "Historically women tend to lean towards the arts and not sciences. They aren't given enough encouragement to take on these type of subjects." The impact of the educational system is evident in the one hi-tech industry where women can be found in relatively large numbers, namely programming. But those women tend to be Russians, not Anglo-Saxons. "The Russians are strong in mathematics and science - there was more emphasis put on these subjects in the education system," Dubowsky-Nehab says. Most women in the field believe that they are paid less than men, and that they have to work harder to reach the same position. The marcom manager from the North says that in her own company, the human resources manager is a woman. "She invests more time in her work than the general manager, and he's working his butt off. If she were a man she could put out just 80% of what she is putting out now... A woman who wants to work as a VP will have to perform far better than a man if she is to achieve this position." Despite these very clear difficulties most of the women interviewed say they believe that with the right background and a willingness to put in the necessary hours women can get to where they want to be in hi-tech. "Women can do anything they want," says Dubowsky-Nehab. Most women also believe that they make better managers than men, partly because they are used to juggling so many different elements in their lives. "Women are more organized than men," says the marcom manager in the semiconductor business. "They're used to balancing a home, children and a job at the same time. A man goes to work and that's all." The real key to change is in a transformation of attitudes. Companies must make it easier for women to return to the workplace and bring up their families. This means letting women arrange flexible working hours and providing good day care so that they can achieve their goals. Dubowsky-Nehab says that in the US things have already started to change. "Hi-tech is behind in many socially-related fields but companies are now being forced to adopt a different culture. Many of them employ young women who have become strategically important and these women now want to have children. The companies must adapt," she says. "This is a very new trend." Israel still lags behind, however. "Women generally are not seen in administrative positions in Israel," says Corren. "It's changing slowly but the country is still a male-dominated and traditional society. Women have to be very strong and hard to succeed. They have to sacrifice so much and I'm not sure it's worth it." In her 10-year stint as a working mother, Dubowsky-Nehab says she has seen some improvements. "Ten years ago, when I went back to work, people kept asking me what was wrong with me," she says. "They couldn't understand why I was doing this crazy career with lots of travelling when I had small children. Today more women are willing to go back to work and put their children into day care." She has her reservations, however. "Even if women change their attitudes and their skills, they are still living in the Middle East, and whatever job you have and however many children you have, you still have to take care of the house."